Privacy policy for AI workflow templates and data

Privacy policy

We expect you to take data protection seriously, and we hold ourselves to the same standard when you use brimacolen.sbs or discuss AI workflow templates with us.

Information we collect

Most organisations collect data first and explain later; we reverse that order. When you visit brimacolen.sbs or interact with our AI workflow templates, we collect only the information needed to operate the site, respond to your enquiries, and understand how our content is used. This may include details you submit directly, such as contact information, as well as technical data generated when you browse, like device identifiers, approximate location, and usage patterns derived from analytics tools.

Contact details you provide, such as name, work email address, phone number, company, and role when you complete forms or communicate with us directly.
Content of messages you send, including project descriptions, workflow requirements, or feedback about our templates and checklists, which may contain personal information.
Technical information from your device, such as IP address, browser type, operating system, and approximate location derived from these details for security and diagnostics.
Usage data about how you navigate brimacolen.sbs, including pages visited, time spent, actions taken, and referral sources, typically collected through analytics tools and cookies.
Information from service providers that help us host the site, manage communications, or analyse performance, limited to what they need to deliver their services.

We collect personal data in three main ways: information you choose to provide, information collected automatically through cookies and similar technologies, and information from trusted service providers who support our operations. We limit collection to what is relevant for running brimacolen.sbs, improving our AI workflow services, and meeting our legal obligations, and we avoid gathering unnecessary sensitive details unless you voluntarily share them and there is a clear, lawful reason to do so.

How we use your information

We use the personal data we collect to operate and improve brimacolen.sbs, respond to your enquiries, and provide information about AI workflow templates that may be relevant to you. First, we process your details to communicate with you, for example by replying to messages, arranging calls, or sending updates you have requested. Next, we use technical and usage data to maintain security, troubleshoot issues, measure performance, and understand how visitors interact with our content so we can refine the site.

Where permitted by law and your preferences, we may also use your contact information to send you carefully targeted communications about our services, methodology, or changes to our policies. You can ask us to stop such communications at any time. We may aggregate or de-identify data to produce insights about how our AI workflow templates are used, ensuring that individual users are not identifiable in those summaries. We do not use your personal data to make automated decisions that produce legal or similarly significant effects without meaningful human involvement.

Your data protection rights

Depending on where you are located, including within South Africa and other jurisdictions with data protection laws, you may have rights over your personal data, such as access, rectification, erasure, restriction, objection, and portability. You also have the right to withdraw consent where processing is based on consent, without affecting prior lawful use. To exercise these rights, contact us using the details below and provide enough information to identify yourself and your request. We will respond within a reasonable time, subject to legal obligations and verification steps designed to protect your data from unauthorised access.

Right of access

You can ask us whether we hold your personal data, request a copy, and obtain information about how and why it is processed, subject to applicable legal limits.

Right to rectification

If you believe the personal data we hold about you is inaccurate or incomplete, you can ask us to correct or update it without undue delay, supported by appropriate information.

Right to erasure

You can request that we delete personal data we hold about you, subject to legal or contractual obligations that may require us to retain certain records for a defined period.

Right to data portability

In certain cases, you may ask us to provide your personal data in a structured, commonly used, machine-readable format, or to transmit it to another organisation where technically feasible.

How and when we share data

We do not sell your personal data, and we do not trade access to your information for advertising space. However, we do share limited data with carefully selected third parties who help us operate brimacolen.sbs, deliver communications, analyse site performance, and maintain security. These service providers are bound by contractual obligations to handle your data only on our instructions and to protect it appropriately.

In some situations, we may also need to share your information with professional advisers, regulators, or authorities where this is required by law, necessary to protect our rights, or appropriate to investigate suspected misuse of our services. If we consider a business restructuring, merger, or similar event, personal data may form part of the transferred assets, in which case we will take reasonable steps to ensure that any new controller respects this privacy policy or provides equivalent protection.

How we protect your data

Treating AI workflows seriously means treating your data seriously. We implement technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, misuse, alteration, or disclosure. These measures include restricted access based on role, secure hosting with reputable providers, encryption in transit where appropriate, and internal practices that limit who can view your information and for what purpose. We review our safeguards periodically to keep pace with changes in technology and risk.

No system is perfectly secure, and we will not pretend otherwise. However, we work to reduce exposure by collecting only the data we need, storing it for no longer than necessary, and training relevant team members on responsible handling. If we become aware of a data incident that presents a significant risk to your rights, we will assess the impact and, where required by law, notify you and relevant authorities, explaining what happened and what steps we are taking in response.

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